General Terms and Conditions:
*You need to produce the hard copy of this ticket or a Mobile Ticket at the time of Journey. Terms and Conditions:
Terms and Conditions
1. Management is not responsible for any missing Luggage or Bags and passengers are advised to keep their valuables/cash/essential medicines with their own safe custody.
2. Maximum of 02 bags is allowed per passenger, of which the weight shouldn’t exceed more than 20 kg. any additional bag will be charged INR 300 per bag.
3. Passengers travelling with commercial goods will be required to pay additional Freight charges depends on the size and weight. (Approx. INR 500 Per box)
4. The bus timings are purely tentaitvely in nature and might be get varied or delayed due to bus breakdown, bad weather conditions, traffic jams, road blockage, or any unforeseen circumstances the manangement shall not be liable to the same.
5. Passengers are requested to report the boarding point of the bus 15 minutes prior to the departure, management is not responsible if the passenger is late or failed to board the bus also can’t provide the alternate services.
6. Children travelling with parents will be charged full fare Above the 4 years, if they share their parent's Sleeper customer is liable to pay 50% Amount of Ticket And In sitting Bus sharing is not allowed.
7. The tickets issued for the passengers are non-transferable, The management reserves the right to off-load any passenger who is travelling on incorrect ticket details without any refund.
8. Passengers are requested to keep care for other fellow passengers, disturbing or abusing fellow passenger will not be tolerated and can lead to off-loading of the passenger.
9. Smoking or drinking on the bus is not allowed. Passengers who may have consumed liquor or any other drug substance will not be allowed to board bus.
10. Pets and animals are not allowed on the bus without proper cage, Subject to the managements approval and charges for transportation, for details contact customer care.
12. Pickup points or deboarding points shall be subject to adherence of prevailing laws, rules and regulation of the goverment only.
13. Any passengers travelling with liquor in their bags/boxes will not be allowed to carry it, anything found without awareness will be deboarded and passenger may be prosecuted under Law.
14. In case of refund claims, the payments will be processed within 07-10 working days after confirmation.
15. The tickets issued are valid for the particular journey to which it is issued
16. There shall be around 20-30 min refreshment halt during the course of the journey.
17.Passengers must occupy their respective seats/berths only.
18. That the management reserves the right to change,cancel seat/bus coach at any time before the commencement of journey.